About Our Company
Brightsun Travel (UK) Ltd. provides travel-related services in the UK through its network of offices in Hounslow in West London, and Manchester. It provides travel planning services for UK based clients predominantly to long-haul destinations, and is ranked within the top 30 independent UK travel companies.
The company was formed in 1986. From then on the company has grown to handling over 350,000 passengers to all destinations around the globe, and has diversified into corporate, holidays, and incentives. By identifying key markets we have managed to grow the business and are consistently striving to improve the service to our clients.
OUR TEAM AND NETWORK
Between the offices the number of staff exceeds 230. The back office processing is accompanied, by ticketing, and sales via a call centre. The combined years of expertise & knowledge enables us to assist our customers in all travel fields. With an in-house development team, we ensure that we keep up to our product distribution up to date, with bookable website and mobile apps. With a centralised back office system controlling accounts, reservations, and customer care, analysis and reports are available instantly. Brightsun Travel is open 24/7 for most of the functions.
We chose our markets carefully after studying the needs of our clients and identify those carriers that fit within our market expansion plan. From our database we keep reviewing destinations of our passengers, and work with many airline partners. Our strategy will continue to be to grow with our airline partners. With these diversified range of airlines relationships, we are able to channel different type of markets.
GUARANTEES AND WARRANTIES
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection on your package holiday.