We've updated our flexible
re-booking policy for new and existing bookings made by customers
worldwide. See below for additional details.
Policy
Markets
All itineraries
Ticket Stock
014
Ticket Issue
Up to December 31, 2021
Original Travel
Dates
Between March 1, 2020 - December 31, 2022
Rebooking
Window
For tickets issued on/before March 31, 2021: Travel must be completed within 24 months from the date on the last unused flight.
For tickets issued/re-issued on/after April 1, 2021: Travel must be completed within 24 months from the date of issue of the original ticket.
Re-Protection Guidelines
Customers may change up to 2 hours before departing flight. No change fee per the applicable guidelines below.
Fare Rules
Policy Within
Rebooking Window
Policy Outside
Rebooking Window
Change Fee(s)
Waived
Applies
ADCL
Fare rules apply
Fare rules apply
Change of Origin/ Destination
Passengers
may choose to travel to/from an alternate Air Canada destination
within ticket validity. Change fees are waived and ADCL will apply.
Refunds
As per fare rules. Any residual value is lost for non-refundable amounts.
Passengers may choose to:
• Hold for future travel credit (applicable to GDS bookings only).
• Convert the remaining value towards Aeroplan points or
store the remaining value on an Air Canada Travel Voucher.
Aeroplan Tickets
Please refer the customer to Aeroplan.
Endorsement
We
have modified our fare rules to set the change fee at $0, whereby the
change fee is automatically waived. If the fee is not automatically
waived for a qualifying ticket, please use ticket endorsement code CHNGFEE20.
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Prices, schedules, terms and conditions are subject to change. All taxes, fees and charges are subject to change.
For online bookings, please refer to the booking flow by
clicking on the search option in order to see the final price/breakdown
or contact Air Canada Reservations at 1-888-247-2262. Certain
international destinations may have taxes, fees or charges that must be
paid at the point of origin or at departure. Please contact the nearest
foreign government office of the country you plan to visit for
definitive, up-to-date information. Country-specific and interactive
passenger-specific information is also available at iatatravelcentre.com and travel.gc.ca.
Fees for optional services, such as itinerary changes, additional
baggage, advance seat selection, or certain special service requests may
increase overall cost. For more information, please consult aircanada.com/ca/en/aco/home/legal/products-and-services.html
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